Hotel Casa Arnel

"It was pretty conveniently located. Staff were nice and helpful. Beautiful courtyard, with birds in the trees."

"It was hard to get to because of all the one-way streets, but that's not their fault. Each room came with a free 500ml water bottle, but the rest you had to buy. The rooms come with one physical key, so if the people are splitting up, you have to coordinate so someone doesn't get locked out. (This is pretty common in Mexico, from our experience. So didn't impact the score, but just good to know if you're a few people sharing a room). Also, the "included parking" is a couple blocks away, and they have to let you in/out with a key, so someone has to walk you over. Also, while the room itself was nicely laid out, the sheets were a bit scratchy, so maybe not great for someone with sensitive skin."

"The area of the location, the large number of plants and trees of the garden."

"The bathroom was terrible condition, being shared was already unconfortable but them there were the inch long cockroaches I found there. The shower had the pressure of a dripping tap, the hot water lasted a minute, and there was no partition between the shower and the toilet. The bed was to firm. It's very strange that every time you leave you have to leave your key at reception supposedly for cleaning, don't they have extra keys?? It's very annoying havin to ring the bell to get back in, and hearing everyone else's bells ringing."

"Great family run hotel in the historic Jalatlaco neighbourhood, lovely courtyard filled with wildlife and all of the family owned birds. Also has a terrace to relax on upstairs attached to the terrace of the cafe below, which overlooks the church, which is perfect for when not exploring Oaxaca. Also they provide a free basic breakfast which was a nice surprise!"

"I stayed in a room by one of the shared bathrooms which was a little noisy when people used it due to the cistern filling really slowly, but I asked to move which they said was no problem and didn't have any issues after that."

"Check in was easy, the room was as pictured and the beds were comfortable. The room and bathroom were clean. No insects, relatively quiet at night (for the area), and great location."

"At check in, the price charged was not the final price quoted when I booked, and what was appearing in my booking app and email. Getting up the stairs with the big suitcases was tricky, and no help was offered. Although the room matched the photos, it felt a lot smaller and there was no room to open the suitcases fully. There were no facilities to speak of - no TV, kettle, fridge or anything. Very basic, and very underwhelming for the price. Had paid half as much and been in much nicer places including full apartments in Oaxaca. Will book earlier next time."

"Very comfortable room, good breakfast, well located and friendly staff."

"Shared bathroom a little rustic, but it was very clean, and given price of accommodation, it was more than sufficient for me."

"The atmosphere of the neighborhood and the hotel, proximity to the bus station."

"Because of the separate/shared bathroom you had to go out for the shower (mosquitoes) and the tree in the middle that dropped fruits that were smeared across the hallways. Rooms were small, but we knew that."

"Charming little hotel in a buzzing neighbourhood. Highlight was the garden in the centre with parrots. Staff were lovely and welcoming, would definitely stay here again, especially considering value for money."

"Aucun."

"Beautiful location, clean rooms, beautiful courtyard, lovely staff team."

"The property is in the middle of town, so expect some noise at night, bring some ear plugs."

"Nice inner garden. Friendly staff. Perfect location near the bus station and city center."

"A bit noisy till midnight and early wake up because of cleanings outside of the room."

"The room great the common areas great including breakfast great staff friendly and helpful."

"No hot water . Oh well...nice cooling showers is ok.."